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Channel: Consumer Behavior – MBA Lectures
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Loyalty Marketing

Loyalty marketing is a marketing approach that is based on strategic management in which a company decides to use certain incentives in order to retain existing customers and get new ones. Loyalty...

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Consumer’s Post-Purchase Dissonance

Post-purchase dissonance is when the customer may be unsatisfied or unsure of their purchasing decision; they may rethink their decision in the post-purchase stage. This is usually due to what is known...

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Customer Dissatisfaction and Product Evaluation

How customers view a product is of the utmost importance. Based on how they view or feel about the product or service that you are offering, your business’s future may be at stake. It may seem enough...

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Motive Identified by McGuire

Inspiration is the purpose behind conduct. A Thought Process Thought process is a develop speaking to Associate in Nursing subtle inward power that animates and urges a behavioral response furthermore...

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Motives Identified By Henry Murrays

American researcher Henry Murray (1893-1988) built up a hypothesis of demeanor that was sorted out regarding thought processes, presses, and needs. Murray depicted a longings as a, “probability or...

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Use Related Segmentation

Mainstream and powerful kind of division that sorts clients as far as item, administration, or complete use attributes, in the same way as utilization rate, mindfulness standing, and level of name...

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Benefit Segmentation

Profit division is somewhat advancing method that spotlights on the specific focal points clients get on the grounds that the consequences of purchasing the items and administrations offered by a given...

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Classification of Motives

The characterization of fundamental human yearnings most every now and again referred to these days is perhaps the one grew by researcher Ibrahim H. Maslow. Maslow presents the resulting classes of...

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